Full-Priced Products:

• We accept returns or exchanges within 10 days of purchase.
             
   Once your return is approved, you will receive instructions on how to send your item back to us – at your cost.
  
  
  

Sale Items:

• We do not accept returns or exchanges on sale items.

Conditions:

• Items must be in their original condition, unworn, unwashed, and with all tags attached.
• Proof of purchase is required for all returns and exchanges.

Process:

• To initiate a return or exchange, please email us at: janine@whitsundaytrader.com, include your invoice and details about your product.
• Once your return is approved, you will receive instructions on how to send your item back to us.

Refunds:

• Refunds will be processed to the original payment method within 14 business days of receiving the returned item.

Exchanges:

• Exchanges are subject to product availability. If the item you want to exchange is unavailable, we will process a refund.

Free shipping within Australia for orders over $150.